RETURNS/EXCHANGES

Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within 7 days after you received the items , as the General U.S. law allows, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. This does not affect and is in addition to your statutory rights as a consumer. Please enclose the completed Returns form with your goods, as no form may result in taking longer to process the return. 

Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.  Returns and exchanges are processed within 1-3 business days from when we receive the original items. *We do not provide shipping labels*

To ensure the prompt and efficient processing of your return, please returns shipment to the address below. 

 

BANGENE
ATTN : Returns
8545 W. Warm Springs Rd, A-4 #130

Las Vegas, NV, 89113

CANCELING AN ORDER

  • We can not cancel your order after it has shipped. 

REFUND/CREDITS

  • You will be notified via email once the return has been processed.

  • Refund will be issued within 7-10 business days 

  • Original shipping and handling costs are non-refundable.

 

 

 

 

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Contact us at support@bangene.com

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